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youngct, llc

young computer technologies


George A. Young
21 Clark Street
Old Saybrook, CT 06475
 

Home: (860) 395-1729
Cell Phone: (860) 227-6399
gyoung@youngct.com


Expertise:

Mr. Young has more than twenty years experience designing, project managing and programming application systems.

Currently he is owner of a small consulting firm focusing on the computer needs of local businesses and individuals. The company provides computer training, custom programming and PC support and installation.

He has designed, managed and built health care, insurance, and warehousing systems for mainframe and microcomputers.

Mr. Young's understanding of the latest technologies as well as the ability to quickly learn and digest business requirements give him the ability to rapidly design quality systems for diverse business needs.

He has served as a hands-on project manager for mainframe, PC and distributed systems. His breadth of experience and knowledge help ensure projects are completed on-time and within budget.

Application Design/Development Using:
COBOL
CICS
DB2
VSAM
TCP/IP
LU 6.2
SQL Server

Browser Based Application Design/Development Using:
JavaScript
VB Script
Crystal Reports
ASP
HTML

Project Management Multi-tier:
PowerBuilder
TCP/IP
CICS/VSAM
LU 6.2

Project Management Mainframe:
CICS
VSAM
DB/2
LU 6.2
IMS DB/DC


Company: Professional Experience:

Specifics:


youngct, llc
Old Saybrook, CT
2/1999 - Present
youngct, llc provides local computer training, installation and support to area businesses and individuals as well as hourly consulting in IT project management, systems design and programming.   

Mr. Young started youngct, llc in February of 1999.

He recently completed a long term in-house consulting assignment to enhance and support an integral reporting system for a major health insurance company. The system receives input from many diverse health insurance applications. It applies business rules to massage, interpret, and standardize the data to be presented to senior management for enterprise-wide financial decision making and for inclusion in the annual report to investors. The two-tier system is written in COBOL and uses DB2 and SQL Server for data storage.

During this time, Mr. Young also assisted in the development of a SQL Server and ASP web based application to report on Personal Computer software compliance for a major health insurer. This system received data via SMS regarding the software products installed on 25,000 plus PCs in use at this company. The system massaged and stored the data in a SQL Server database. Mr. Young assisted in writing cross-referenced web based reports of software utilization. The reports were written suing Seagate's Crystal Reports with browser front ends written using ASP.

Windows XP, 2000, 98 & 95
Microsoft Office
COBOL
DB2
SQL Server
HTML
ASP
VB Script
JavaScript
SQL Server
Visual Basic


United Healthcare
Hartford, CT
8/1995 - 2/1999
Railroad Eligibility System
Mr. Young is served as lead designer for the Railroad Eligibility Mainstreaming project. "Railroad" is one of United HealthCare's largest customers. A group made up of many of the nation's railroads, this customer has several unique eligibility requirements. This project required redesigning processes spread across several production systems into one front-end system, enabling the other production systems to revert to standard processes. The system was designed three-tier. A DB2 database was used to store data. Business logic was coded in COBOL running under CICS using a proprietary protocol called Foundation for distributed access. The presentation layer will be coded using CICS BMS, with the capability to be replaced by a workstation front-end. Mr. Young was also a member of a team redesigning the United HealthCare claim system to run under CICS 4.1. This project required migrating from macro level CICS code to command level. Mr. Young served as the Eligibility Systems Area representative for internet enabling. In this role, Mr. Young designed a migration plan to allow legacy eligibility systems to be accessed by United HealthCare customers via the internet. Mr. Young also functioned as a mentor, assisting other IS personnel with technical analysis, design, and coding. He performed project management duties, as well as served as liaison between business analysts and IS.

EmployerLink

On this assignment, Mr. Young was the project manager and implementation coordinator of the EmployerLink 3.0 application development. This product allows the company's clients to perform their own member eligibility. The product is a three-tier architecture. A PC front-end, written in PowerBuilder, communicates via modem through CompuServe to a Unix Machine, which performs data manipulation for communication through an OS/2 TCP/IP to SNA LU6.2 gateway to the backend CICS eligibility engine. The transactions are real-time. Mr. Young also assisted with the implementation of the largest United HealthCare customer, AARP. Mr. Young was involved in the initial feasibility assessment as well as in design of the "value chain" architecture which combined The Hartford Insurance Group performing the eligibility function while The Metropolitan and United HealthCare performed the claim payment function. For the Claims systems area, Mr. Young installed the Foundation standardized protocol application. Designed internally, this application is a standardized data stream protocol to allow external access to host data and business logic. Following installation, Mr. Young trained Claims systems personnel in rewriting essential processes to utilize the protocol to allow access to claim and eligibility data by the Customer Service Workstation, a client/server product.

Abuse & Fraud Systems

Mr. Young was a founding member of a team of four with responsibility for formalizing ISD support for the Abuse & Fraud, Overpay, Recovery, and a portion of the Medical Claim Review areas. Prior to this team's existence, these areas had only sporadic ISD support from various other ISD teams. Mr. Young's first task was to learn the business processes of the four areas, as well as the supporting systems. The systems were developed in Paradox, DB2, SQL Server, Focus, SAS, and KBMS. In November 1995, United Health Care bought MetraHealth. The team's focus then changed to integrating the computer systems and business practices with those employed at United Health Care. The first system evaluated was in the Abuse & Fraud area. Mr. Young was involved in determining how to integrate the MetraHealth practices into the United Health Care Client/Server Billing Error Abuse & Fraud (BEAF) system. The BEAF system uses a Sybase database implemented on a Unix midrange with a PowerBuilder user interface.

Project Management
COBOL
CICS
DB2
LU 6.2
TCP/IP
PowerBuilder
SQL Server
SAS
Paradox


MetraHealth
Hartford, CT
1/1995 - 8/1995
Eligibility Systems

Mr. Young was responsible for the design through implementation of a project which merged the eligibility practices of the two parent companies following a merger. The project involved extensive changes to all data entry/edit programs within the system. Changes were required to allow the entry, translation, and editing of two different provider identification number schemes seamlessly, as well as implementing a new provider grouping number (IPA). The project also required altering many internal structural processes involved with editing member medical plan choice against the medical plans bought by the policy holder.

Project Management
System Design
COBOL
CICS
VSAM


Travelers Insurance Company
Hartford, CT
3/1989 - 12/1994
Employee Benefits Managed Care Systems

Mr. Young served as team leader in the Employee Benefits/Managed Care systems area overseeing five programmers and analysts. He was responsible for working with users to design and implement large enhancements to the managed health care eligibility management, capitation and billing product. A major emphasis was on integrating changes to the eligibility product with the claim and back-end reporting and financial systems. Mr. Young also concentrated on matching new technologies and efficient CICS design and coding techniques with business solutions

HMO Systems

Mr. Young was responsible for real-time support and maintenance of Health Maintenance Organization (HMO) systems. His duties included managing CICS and batch environments, assisting application programmers with coding and debugging techniques, coordinating version changes, serving as liaison between the HMO area and all other Travelers technical support areas, designing efficiency enhancements for batch runs and the CICS environment, as well as developing automated programmer productivity tools. Mr. Young designed and instituted the version implementation concept in this area, including formal procedures for staging libraries, and user regression/acceptance testing.

Project Management
Systems Design
COBOL
CICS
VSAM


Berkeley & Clark Associates, Inc.
Windsor, CT
3/1988 - 3/1989
President As one of two principals for this small consulting firm, Mr. Young was responsible for marketing, business administration, personnel policies, strategic planning, and client relations. He also served the company's clients, providing technical assistance, training, and consulting in the areas of needs assessment, network planning, and general business automation. To function in this role, Mr. Young was required to be familiar with all popular PC software and hardware, as well as future computer trends.

Paradox
WordPerfect
Microsoft Word
Dbase IV


Travelers Insurance Companies
Hartford, CT
8/1983 - 3/1988
Senior Technical Designer On previous assignment within The Travelers, Mr. Young was responsible for development of the mainframe portion of a corporate LU6.2 communications store-and-forward and data-routing package. Called the "HUB", this package is designed to be the forerunner of IBM's Advanced Peer to Peer Networking (APPN). An intelligent node in the network initiates a conversation to the "HUB" in order to access data anywhere in the network. The concept utilizes a function-oriented logical unit of work to initiate a "transaction", and thus the applications programmer need not be concerned with communications. Mr. Young assisted in the system design, and was the project leader responsible for coding, testing and implementation to production. Applications currently utilizing the "HUB" include an Insurance Issue/Quotation Package used by independent agents, a file transfer package used to transfer data to the host from a PC based inquiry/update package used by group insurance customers, and a policy audit system used within the insurer.



Prior assignments required Mr. Young to perform the design and analysis for a PC based MicroFocus COBOL system which allowed group insurance clients to maintain their employee databases, design and implementation of a PC Local Area Network based scheduling and building-wide display system for the company's education center, and design and programming of a budget forecasting LOTUS 1-2-3 application. Mr. Young was responsible for the detail design, programming, and implementation of a field office workload statistics system, which was written for IMS DB/DC using DLI. The system assisted managers of claims representatives in assigning claims to be processed

COBOL
ALC
LU 6.2
VSAM
VTAM
MicroFocus COBOL
PC LAN
IMS DB/BC


Worldwide Chain Store Systems, Ltd.
Chicago, IL
For this company, which provided warehouse inventory and purchasing systems to grocery retailers, Mr. Young assisted in system documentation, and oversaw distribution of source code and documentation. He was responsible for the installation of the software at several client sites. Mr. Young was also responsible for the job specifications and training of a system administrator who handled customer support.

COBOL
ALC
CICS
VSAM